This is our Frequently Asked Question section. Here you will find the
answers to some of the common questions that we get asked while
giving a tour to potential new families. If you cannot find an answer
to one of your questions on this page, please fee free to contact us
at any time, and we would be more than happy to talk with you!
1. What are your hours of operation?
Our Lady of Annunciation operates from 6:30 a.m. - 6:00 p.m.
Our Lady of Hope operated from 7:00 a.m. - 9:00 p.m. and again
from 3:00 p.m. - 6:00 p.m.
2. Is there a charge if I am late picking up my child?
We do have a late fee policy of $1.00 for every minute after 6:00
p.m., however we do understand sometimes things happen and
the staff use their discretion when charging a late fee. We do
however ask that you call us to inform us that you will be late, as
well if possible make arrangements for someone else to come
and pick up.
3. What methods of payment do you take?
We accept cheques, Visa, Master Card and Debit. Cheques are
deposited on the first and the fifteenth of the month, and
monthly payments can be separated into two payments if
4. Are you a peanut free center?
We are a peanut aware center, and we strive to ensure the
safety of all of our children with allergies by minimizing the
amount of outdoor food that enters the center. Our catering
company and suppliers are both nut free environments.
5. Does my child have to sleep?
Yes and No, we have a rest period from 12:30-2:30 for both our
toddler and preschool program. We ask the children who do not
rest to sit quietly on their beds, while the staff settle the other
children who require a nap. Once the children are asleep, those
who are still awake are then permitted to go to a quiet activity
such as books, puzzles, or colouring.